Whether we like it or not, digital technology lies at the core of the healthcare technology industry. Clinicians who are digitally fluent, also known as the modern healthcare digitation, hold the key to unlocking all the benefits of digital healthcare. From access to a wide pool of investment all the way to improving outcomes and patient experiences, and providing easy access to health, there’s no doubt that advanced technologies play a fundamental role in shaping the future of one of the world’s most important industries.
In terms of what the future holds, these 4 truths revealed by experts in healthcare will paint a clearer picture of what to expect:
Customer experience 2.0: reconfiguring patient care post-pandemic
As increasingly more healthcare technology systems accept and embrace digital transformation, health organizations are recognizing that digital tools are worth the investment. Studies show that 71% of clinicians will keep using digital tools when the pandemic ends because they’ve truly proven their worth.
From a patient’s perspective, tools don’t just streamline processes; they can also improve the overall healthcare experience, reducing time and costs. However, there are still healthcare technology facilities provided by mobile app company that remain reluctant. To reap the full benefits of digital health tools, leaders must join forces with experts in the industry to help them embed them into workflows, and provide coordination across virtual, physical, and digital environments.
Artificial intelligence for clinical work improvements can become a reality
Although some clinicians are doubtful of AI’s influence in healthcare, 76% don’t believe that machines will replace people any time soon. In fact, studies have demonstrated that 80% of clinicians believe AI can help them with several critical tasks, such as administrative use cases or transcribing notes.
The greatest potential of AI in healthcare technology is that it has the capacity to provide accurate insights, thus helping professionals stay productive by making better, more informed decisions faster. Automating tasks is yet another benefit, and we’ve seen several AI-based tools work wonderfully throughout the pandemic. From AI COVID-19 screeners all the way to chat interfaces for patients to get answers fast, artificial intelligence can save triage time, leaving space for serious cases and reducing costs.
Digital health technology still needs time to prove its worth
In spite of the great impact created, digital health technology still needs time to prove the investment required is worth it. Over the next 5 years, organizations will invest even more in transforming legacy systems and embracing automation. To fight the resistance, health systems require defined metrics that can demonstrate genuine value. Pilot projects need constant maintenance and improvements to scale the technology, and ultimately be able to fulfill its potential.
The value of any digital tool must be measured in its early stages. This way trust will be strengthened and experts can work towards adding even more improvements. Organizations need reasons to invest, and when it comes to healthcare, the reasons have to be solid. For this to happen, iterations are required, which can be both time-consuming and challenging. The key is to look at the bigger picture, settle on a bulletproof strategy, and collaborate with key tech players in the industry.
Lack of trust in the levels of security provided by health technology
Given that the healthcare industry deals with sensitive patient information, clinicians have always been fearful of advanced technology. Many still believe that digitalization doesn’t provide enough security, and the numerous cyber-attacks that happened in the past are proof that many systems are flawed. On the bright side, new technologies like the blockchain are giving clinicians plenty of hope.
Although the negative events concerning data breaches and stolen patient records have had a strong impact on people’s perception of security in healthcare, technologies such as the cloud provides a safe space for storing sensitive information. Research done by Accenture shows that nearly 60% of healthcare leaders recognize the benefits of cloud technology, and 66% are planning to transition to a cloud-based service model.
In conclusion, the future of healthcare technology lies in the hands of healthcare app development providers. The more they focus on developing strong use cases, the better chances their tools have to become of high value.
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